Counseling regarding incidents

E-Mail: kontakt[at]ofek-beratung.de

Nationwide telephone hotline:
+49 (0) 800 664 52 68
Monday, Tuesday, Wednesday & Friday 12:00 pm – 2:00 pm
Thursday 4:00 pm – 6:00 pm

Inquiries regarding empowerment group formats

E-Mail: empowerment[at]ofek-beratung.de

Inquiries regarding institutional professional advice

E-Mail: anfragen[at]ofek-beratung.de


Founded in 2017, OFEK e. V. is Germany’s first specialized counseling center dedicated to providing professional, community-oriented guidance for the victims of antisemitic violence and discrimination.

The organization offers psychosocial, psychological and legal advice in German, English, Hebrew, Russian and Ukrainian to victims, their families and witnesses of antisemitic incidents and crimes. OFEK provides counseling related to all forms of antisemitic discrimination and violence – regardless of whether the incident involves a criminal offense – and also supports groups and institutions in addressing antisemitism.

Although OFEK e. V. can be reached throughout the country via e-mail and its daily hotline, it also operates its own counseling centers in Baden-Württemberg, Berlin, Hesse, North Rhine-Westphalia, Saxony, Saxony-Anhalt and Thuringia. It runs the RIAS reporting centers in Saxony and Saxony-Anhalt, as well as MATAN, a crisis hotline in Hebrew. In addition to all these services, the organization advises policymakers, civil society, the academic community, government institutions, and specialist and political committees, contributing its expertise to the development of policy frameworks for addressing antisemitism.

When it comes to addressing the issue of antisemitism, OFEK e.V. operates at the intersection of counseling, education and research. Drawing on its counseling practice, the organization contributes to knowledge production and to professionalization and quality development in the field. It collaborates on research projects, develops practical recommendations for action and engages in professional exchanges with universities, research institutions and educational bodies. Its goal in this regard is to systematically integrate insights from the perspective of those affected into academic discourse as well as training and professional-development programs, and to assist in the creation of sustainable prevention and intervention strategies.


OFEK e.V. provides confidential, multilingual counseling, with the option of anonymity when requested. Counseling services are currently available in German, English, Russian and Hebrew, but translation assistance or additional languages can also be requested. OFEK e.V. provides counseling for all cases, regardless of their legal relevance, and adheres to the quality standards of professional victim-support and anti-discrimination assistance. The focus is on empowering those affected, identifying effective courses of action and asserting rights. OFEK e.V. acts on behalf of those seeking advice and tailors its counseling to their wishes and needs.

OFEK’s services include:

  • clarification of the current situation and threat assessment
  • case reconstruction and response planning
  • legal counseling and referrals to specialized lawyers
  • advice on filing reports and on interacting with the police and authorities
  • counseling regarding protection against discrimination, in accordance with the AGG/LADG, among other statutes
  • advice on compensation
  • psychosocial support during legal proceedings
  • case-related public-relations work
  • psychological (trauma-sensitive) counseling
  • empowerment and community services
  • awareness support at events
  • specialist advice for institutions on handling incidents 
  • advice regarding protection and safety concepts
  • customized educational formats

Who can contact us for assistance?

We provide counseling to individuals, their relatives and any witnesses affected by antisemitic violence or discrimination – whether in schools or universities, at the workplace, in an individual’s personal environment or in dealings with public authorities. Our empowerment services are designed for groups and institutions from Jewish or Israeli communities. In addition, we offer professional support to groups, collectives and institutions when incidents occur. Upon request, we assist in the development of intervention plans, protection concepts and organizations focused on addressing antisemitism. OFEK cooperates closely with Jewish organizations and civil-society institutions.



Understanding one’s legal situation can provide a sense of security. We provide information on rights, available protections and support services, while outlining the scope for action. This enables individuals to weigh their legal options on an informed basis and make self-determined decisions. For instance, is intervention possible under the General Act on Equal Treatment (AGG)? What would the consequences be? What are the prospects of a successful legal action? What does it mean to file a criminal complaint?

We advise, support and intervene, as necessary. Our legal counseling adheres to professional standards for victim-support and anti-discrimination services, focusing on the enforcement of rights and the empowerment of those seeking assistance.

When necessary, OFEK’s psychological team offers professional support. After the war broke out in Israel, the team went on high alert. Antisemitic cases in this country have surged, causing significant distress. Many of us have family members or acquaintances in Israel who were affected by the terror attacks, and many members of the community are concerned about their safety here as well. We accept requests for psychological support via e-mail or, at the available times, through our phone hotline.

In particular since the terrorist attacks on Israel on October 7, 2023, the number of antisemitic incidents at German higher-education institutions has increased dramatically. Antisemitic graffiti, occupied classrooms as well as verbal and physical violence have become daily realities for Jewish students and other Jewish members of the university community. Empirical assessments indicate a growing need for professional counseling for those affected, as well as for the development and implementation of strategies and educational measures designed to combat antisemitism and ensure protection.

OFEK e.V. advises, accompanies and supports those affected by antisemitic incidents and crimes at institutions of higher education. University leaders and committee members, students, faculty and staff can contact us by e-mail or by phone during our hotline hours to request assistance.

OFEK views empowerment as a form of political practice that places antisemitism in a historical and societal context and creates spaces in which Jewish experiences can be processed, contextualized and collectively reflected upon. This starts with sharing and listening to stories, naming and reflecting on injustices experienced, and contextualizing antisemitism as a historically rooted dynamic of power and violence that continues to affect us today.

In the empowerment spaces facilitated by OFEK, Jewish individuals and those with a Jewish family history reflect on their experiences and develop their own language to articulate what they have lived through. Ideally, these spaces serve as corrective locations, where marginalization is made visible and where the restoration of individual and collective agency can be experienced as an empowering process.

OFEK views empowerment as an open, process-oriented approach, adapted to the different lived realities, questions and needs of the Jewish community. The formats promote networking, mutual reinforcement and the expansion of individual as well as collective agency, while also providing moments of peace, creativity, experimentation and reflection.

Against the backdrop of persistent threats and structural discrimination, thematic focuses can be proposed, adapted to specific situations and tailored to meet changing needs. Currently, programs are available for Jewish psychologists and psychotherapists, students, parents and young people.

Contact: empowerment[at]ofek-beratung.de

Since the October 7, 2023 terrorist attacks on Israel, attacks on Jewish institutions and individuals worldwide have steadily increased. This situation raises questions not only about protection and security but also about crisis management and psychosocial support. The risk of potential violence highlights the need to further develop crisis-intervention capabilities and to offer crisis-related services to Jewish schools, daycare centers, museums and community structures – as well as to any other organizations that are or are perceived as Jewish. Such services include professional supervision, psychological counseling, expert advice regarding specific incidents as well as empowerment and training programs. Community boards, school directors, and professionals and leaders from local Jewish institutions are welcome to contact us at any time to request a consultation.

Contact: anfragen[at]ofek-beratung.de

Intervention management for antisemitic incidents

Especially in the educational sector, antisemitism presents a structural challenge. Upon request, OFEK offers expert counseling and educational programs to address antisemitic incidents in educational institutions. These services are primarily aimed at professionals and leadership personnel who are aware of and concerned about antisemitism and wish to strengthen their institutional capacity to confront it. Questions, needs and working methods are taken into account, and practical intervention strategies outlined with the help of specific case studies. The measures focus on the experiences and perspectives of those affected, as well as on proven counseling approaches.

MAIL anfragen[at]ofek-beratung.de

Antisemitism in therapy and counseling 

Antisemitism in therapy and counseling is a topic that has not yet been comprehensively researched or discussed. The role of therapy and counseling that critically addresses antisemitism is also rarely the subject of professional or political debate. To address this situation, OFEK offers educational and advisory services focused on developing and implementing an antisemitism-critical approach within psychological, counseling and therapeutic practices. Particular emphasis is placed on the transgenerational aftereffects of the Shoah and antisemitism, as well as on how to handle incidents within counseling and therapeutic settings.

MAIL anfragen[at]ofek-beratung.de

Protective strategies for schools and institutions of higher learning 

Assessments and case studies that address the many and varied manifestations of antisemitism in schools and higher-education institutions – and the acute risks faced by Jewish pupils, students and staff – highlight the need for both immediate intervention in antisemitic incidents and long-term awareness and protective strategies. OFEK offers schools and universities, as well as museums and other cultural institutions, the possibility to develop intersectional concepts and implement structural measures. Teachers, university leaders, students, pupils, parents and professionals in specialist or managerial roles can contact us at any time to request a consultation.

MAIL anfragen[at]ofek-beratung.de

Other formats available on request  

We offer lectures, workshops, empowerment formats, process moderation, supervision and peer-case consultation upon request. Our focus includes

  • addressing antisemitic incidents at institutions
  • questions and topics related to antisemitism
  • counseling with a critical perspective on antisemitism
  • the impact of antisemitic violence on those affected
  • psychosocial support in cases involving violence  
  • transgenerational trauma of the Shoah

MAIL anfragen[at]ofek-beratung.de


OFEK Baden-Württembergbw[at]ofek-beratung.de(+49) (0)800 501 56 21Monday 11 am – 1 pm 

Tuesday 11 am – 1 pm 

Wednesday 11 am – 1 pm 

Thursday 3  – 5 pm
OFEK Berlinberlin[at]ofek-beratung.deHOTLINE (+49) (0) 30 610 80 458
MOBIL (+49) (0) 176 458 755 32
Monday 11 am – 2 pm

Tuesday 11 am – 2 pm

Wednesday 11 am – 2 pm

Thursday 3 – 6 pm

Friday 11 am – 2 pm
OFEK Hessehessen[at]ofek-beratung.de(+49) (0) 800 006 08 49Monday 12 – 2 pm

Tuesday 12 – 2 pm

Wednesday 12 – 2 pm

Thursday 3 – 5 pm
OFEK North Rhine-Westphalianrw[at]ofek-beratung.de(+49) (0) 800 006 05 26Monday 12 – 2 pm

Tuesday 12 – 2 pm

Wednesday 12 – 2 pm 

Thursday 3 – 5 pm
OFEK Saxonysachsen[at]ofek-beratung.de(+49) (0) 800 006 09 60 Monday 12 – 2 pm

Tuesday 12 – 2 pm

Wednesday 12 – 2 pm

Thursday 4 – 6 pm
OFEK Saxony-Anhaltsachsen-anhalt[at]ofek-beratung.de(+49) (0) 800 501 56 22Monday 12 – 2 pm

Tuesday 12 – 2 pm

Wednesday 12 – 2 pm

Thursday 3 – 5 pm
OFEK Thuringia thueringen[at]ofek-beratung.de

The RIAS Saxony Reporting Center, which is operated by OFEK e.V., documents antisemitic incidents that take place in Saxony – whether or not they involve an actual criminal offense. It accepts reports, refers individuals to further support services and provides information on current developments, working in close cooperation with local Jewish organizations and civil-society support networks.

When interacting with the affected parties, the reporting center adheres to the principles of impartiality and confidentiality. As a member of the Federal Association of Departments for Research and Information on Antisemitism (RIAS e.V.), it operates based on that association’s requirements and quality standards.

MAIL info[at]rias-sachsen.de

TELEPHONE +49 (0) 341 30 68 13 03

INSTAGRAM rias.sachsen

REPORT ANTISEMITIC INCIDENTS AT ANY TIME: www.rias-sachsen.de

The RIAS Saxony-Anhalt Reporting Center, also operated by OFEK e.V., documents both criminal and noncriminal antisemitic incidents in Saxony-Anhalt. Working closely with Jewish organizations and civil-society support networks in that state, it accepts reports, refers individuals to further counseling services and provides information on current developments.

The reporting center adheres to the principles of impartiality and confidentiality in its dealings with affected individuals. As a member of the Federal Association of Departments for Research and Information on Antisemitism (RIAS e.V.), it operates based on that association’s requirements and quality standards.

TELEPHONE +49 (0) 345 131 83 036

TELEPHONE +49 (0) 345 131 83 031

INSTAGRAM rias.lsa

MAIL info[at]rias-sachsen.de

REPORT ANTISEMITIC INCIDENTS AT ANY TIME: www.rias-sachsen-anhalt.de

MATAN, a Hebrew-language hotline, offers callers the opportunity to share their experiences and exchange ideas with people who understand them. Every evening between 8:00 and 10:00 pm, the hotline offers all Hebrew speakers in Germany a free listening ear and anonymous support in all areas of life.

MATAN +49 (0) 800 000 16 42

WEB www.matanline.de

The Open Arts Hub Berlin is the main support center for addressing antisemitism in Berlin’s cultural sector.

With the Open Arts Hub, the Institute for New Social Sculpture and the OFEK e.V. counseling center have created a resource for everyone who encounters antisemitism in Berlin’s arts and culture sector.

This project – the first of its kind nationwide – is aimed at:

  • cultural institutions that want to expand and professionalize their approach to antisemitism and wish for support in developing and implementing safeguarding policies, emergency plans or training programs
  • Berlin-based artists who have experienced antisemitism and need advice, support and networking opportunities

MAIL kontakt[at]openartshub.org

WEB www.openartshub.org

The project “SUPPORT – Expansion and Quality Assurance of Counseling After October 7, 2023” was launched in the summer of 2024 in response to the impact of the events following October 2023 on the Jewish and Israeli community in Germany. With this project, OFEK focuses on expanding trauma-informed counseling, networking Jewish professionals and integrating critical analyses of antisemitism into therapy.

Goals:

  • analysis of needs in psychological and psychotherapeutic care
  • expansion of trauma-informed counseling for those experiencing antisemitic trauma
  • networking of Jewish psychologists, psychotherapists and counselors
  • further training for professionals and educational institutions

The project offers safer spaces for Jewish professionals as well as annual conferences. Upcoming events are noted on the website and on social media.

Services offered upon request:

  • workshops on antisemitism, psychotherapy and mental health
  • trauma-informed counseling

MAIL support[at]ofek-beratung.de

October 7, 2023 represented a profound turning point for the Jewish community.

In 2024, Marina Chernivsky founded the KOLOT project with the aim of developing a contemporary historical archive. Through narrative video interviews, the project reflects on the consequences of the terrorist attacks and illuminates the simultaneity and repercussions of violence in Jewish biographies.

The KOLOT project, which received the ELNET Award in 2025, is among the first in Germany and Europe as a whole to address October 7, 2023 and its impact on the Jewish community in a documentary and artistic format.

The videos produced as part of the project form a mosaic of personal narratives – individual voices that simultaneously reflect collective testimonies of Jewish life in Germany after October 7, 2023.

The KOLOT video interviews will become part of the Jewish Museum Berlin’s collection. In this way, the project connects with the tradition of oral history, recording Jewish memory as both testimony and active practice.

Twenty-five video interviews are planned. The project is intended to continue.

WEB www.kolot-stimmen.de

YOUTUBE KOLOT.stimmen

INSTAGRAM kolot.stimmen

Founded in 2025 under the sponsorship of OFEK e.V., the project EDU – Antisemitism-Critical Educational Formats from the Perspective of Those Affected is directed specifically towards schools in Hesse. It supports teachers, educational staff, school psychologists, social workers and student teachers in recognizing contemporary antisemitism – in both its structural and digital forms – and helps strengthen their capabilities to intervene in a sustainable way. 

MAIL theiss[at]ofek-beratung.de

The intersectoral professional development and cooperation project AKTIF (2026–2027) is aimed at professionals working at memorial sites, in political education and civil society, and at formal, informal and university-level educational institutions. Funded by the Baden-Württemberg Foundation, it is being implemented in Stuttgart, Freiburg and Tübingen collaboratively by the Competence Center for Antisemitism-Critical Education and Research, the University of Tübingen’s Institute for Research on Right-Wing Extremism (IRex) and OFEK BW.

MAIL anfragen[at]ofek-beratung.de


Support our work

Your donation directly supports the work of OFEK e.V.!

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For donations via bank transfer, use the following bank details (please specify “donation” as the purpose of your payment!):

Recipient: OFEK e.V. Beratungsstelle bei antisemitischer Gewalt und Diskriminierung

Berliner Sparkasse

IBAN: DE29 1005 0000 0190 9049 41

BIC: BELADEBEXXX

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