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Chat Hours

Online Counselling

Are you looking for quick and uncomplicated support after an antisemitic incident? Our chat offers the possibility of a free, confidential and, if desired, anonymous online initial consultation. You can reach our advisors directly during the chat times listed below. It is not necessary to make an appointment or register in advance. We chat in German and English.

Outside the chat hours you can leave us a message with your request in the contact form. The advisory team will get back to you as soon as possible.

Outside our chat and hotline hours:

Is there an emergency? Then please dial 112 (this applies in any case).

Are you in an acute crisis? The nationwide telephone counseling service is available around the clock:

Tel.: 0800-1110111

Our chat is hosted by the provider SnapEngage. All data is stored exclusively in the EU and is subject to European data protection regulations.